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Once you hit launch, Convo takes care of everything — recruiting, scheduling, handling no-shows, and running sessions. You only pay for participants who actually show up and actively participate.

Recruiting participants

Two ways to get people into your study:

Our panels

Convo gives you access to over 5 million participants across both B2C and B2B audiences. Set your target, specify how many people you need, and launch. Participants are sourced, screened, and scheduled automatically. B2C — general population recruitment is fully self-serve. Launch directly from Convo. B2B — need decision-makers, developers, healthcare workers, or other professional audiences? Email us and we’ll set up a recruitment plan for you.

Bring your own

Have your own list? Copy your study’s unique participant link from the Recruitment tab and share it via email, Slack, wherever. Participants click the link, fill out your screener, pass quality checks, and get scheduled.
Panel participants still go through your screener. The panel provides the initial pool; your screener narrows it down.

Recruiting in rounds

You can recruit in batches. Start with a small pilot round (3–5 participants) to test your screener and guide before going full scale. Add more rounds as you need them.

Participant quality checks

Before anyone joins a session, Convo runs automated checks to make sure you get high-quality participants who are paying attention:
  • AI attention checks — verifies participants are engaged and responding thoughtfully, not rushing through
  • Lighting check — makes sure their face is clearly visible on camera
  • Network check — confirms their internet connection is stable enough for video
  • Audio and video check — camera working, mic picking up clear audio
If any check fails, participants are prompted to fix the issue before they can join. You don’t need to monitor any of this — it happens automatically.